Store Policies

Company Policies

Return Policy
You may cancel orders or return most new, unopened items sold and fulfilled by Three Kings Loot (within 30 days of delivery) for a full refund minus a 10% restocking fee. However, if the return is a result of our error (you received an incorrect or defective item, etc.), the restocking fee will be waived and we will also cover the shipping costs of returning the item.

Return Address:

Three Kings Loot

1118 Saint-Catherine W. #204

Montreal, Quebec H3B1H5

Canada 

Orders

Three Kings Loot reserves the right to refuse any order placed on our site.  Three Kings Loot may, in its sole and absolute discretion, limit or cancel quanties of any order for any reason.  In the event Three Kings Loot changes or cancels your order, Three Kings Loot will attempt to notify you by sending you an e-mail and/or contacting you via the billing address/phone number provided to us at the time your order was made.

Refunds
Refunds are requested after we receive and process your return. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (see below for specific guidelines). We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you pay by:

Your refund will go to:

... time until return is processed:

Credit Card

Credit Card

3-5 business days

Paypal

Paypal

Up to 10 business days

Check OR

Money Order

Store Credit Balance
(to request a check, email us)

1 business day


Preorder Policies


-All orders containing Pre-Order products will be held until the release/arrival of all items in that order.

-Should you wish to split your order into multiple shipments because some of the items in the order release before others, you will need to pay addtional shipping for each separate shipment.

-Cancellation of Pre-Orders for Trading Card Game Sealed Product and Sports Card Products will incur a 10% processing fee for the cancelled items. All Singles sales are final and subject to the discretion of Three Kings Loot.

-Cancellation of Pre-Orders from all other categories (Board Games, Role Playing Games etc.) can be made at any time and no additional fees will be incurred.

-If we lower the price of a non-Singles Pre-Order product before its release date you will be refunded the difference back via your original payment method. If we raise the price of a Pre-Order product, the cost to you will not change.

-A Product has been released once the "Pre-Order" text in its name has been removed. Release dates are subject to change due to errors or delays in regards to publishing, distribution and/or other unforeseen circumstances.


Your Privacy
Three Kings Loot is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. You agree to be added to our mailing list for future promotions and deals. When you order through our website, you are opting in to receive newsletters about promotions, coupons, and important company announcements. All emails are sent through ConstantContact and you may opt out if you wish to no longer receive newsletters from us or our MTG partners.

How does Three Kings Loot protect customer information?
We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the Internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors or customers.

Will Three Kings Loot disclose the information it collects to outside parties?
Three Kings Loot does not sell, trade, or rent your personal information to companies not affiliated with Three Kings Loot. Three Kings Loot may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.

Three Kings Loot may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Three Kings Loot, our users, or others.

In Summary
Three Kings Loot is committed to protecting your privacy. We use the information we collect on the site to make shopping at Three Kings Loot .com as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your Consent
By using our Web site, you consent to the collection and use of this information by Three Kings Loot , Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Three Kings Loot also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and Three Kings Loot has no control or influence over their policies. Please check the policies of each site you visit for specific information. Three Kings Loot cannot be held liable for damage or misdoings of other sites linked or otherwise.

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